About us

We are the team that keeps WordPress always running.

Pomnex is a WordPress operations company. We don't sell themes or rent out hosting. Our job is keeping your site secure, fast, and available every day.

SECURE FAST ALWAYS RUNNING.

Talk to us See our services

One focus, nothing else: WordPressOne focus, nothing else
Monitoring & response: 24/7Monitoring & response
Checked after, fixed if broken: Every updateChecked after, fixed if broken
Ops by default, not on demand: ProactiveOps by default, not on demand

Who we are

We started from a problem we see every day

Most WordPress sites don't break because of poor design. They break because nobody is operating them: a deferred update, a backup no one ever tested, a vulnerability in an old plugin, an alert nobody read. The platform works fine; what's missing is someone responsible for keeping the site running.

That's why we started Pomnex as a WordPress operations company. We treat your site as a live production system that needs ongoing monitoring, maintenance, and hardening, and our work continues long after launch.

We work with businesses and agencies that can't afford downtime: a store that sells every day, a platform its clients depend on, or an agency running dozens of client sites that needs a technical partner willing to share the responsibility.

What "operations" means here

The site is monitored before a visitor ever complains.
Updates are applied step by step, and the site is checked afterwards.
Every backup is one you can actually restore from.
There's a real operations engineer to reach when you need one.

Vision, mission & purpose

What we're aiming for, how, and why

The vision, mission, and purpose we come back to when deciding how we work.

Vision

Make "always running" the default standard for every WordPress site

We want Pomnex to be the reference for WordPress operations in the Arab world and beyond, and we want stability and security to be the baseline for every site.

Mission

Take on the responsibility of keeping your site secure, fast, and available

We deliver maintenance, monitoring, and custom development to clear engineering standards and keep you informed about everything we do, so managing WordPress stops being a worry and you can focus on your business.

Purpose

Reduce downtime and risk to the lowest possible level

Know your site is down before anyone has to tell you, catch issues before they reach your visitors, ship updates without surprises, and answer you quickly when you need us. All of it built on clean code that works for one site or dozens.

Our values

The principles we work by

These are the rules we use to make everyday decisions, and the reason we sometimes turn down a request.

Security first

We never defer a security decision for the sake of speed. Hardening, scanning, and updating are part of our daily work, and we don't wait for an incident to start.

Proactive over reactive

We'd rather find the problem at 3 a.m. and fix it before it reaches you than learn about it from an angry customer's message.

Transparency and clarity

We tell you what we did and what we haven't done yet: readable reports, clear reasons behind every decision, and no promises we can't keep.

Engineering craft

Clean, documented, maintainable code, written to keep working for years and to be easy for another developer to pick up.

Human response

When it matters, you talk directly to an operations engineer who knows your site and answers clearly.

Long-term commitment

We measure success by how many years your site keeps running with us.

Our scope

One specialty we do well, and limits we state openly

Being clear about what we do and what we don't saves your time and sets the right expectations.

What we do

Operating and maintaining WordPress sites: safe updates, reliable backups, and continuous hardening.
Monitoring uptime, SSL, and domains, with early alerts and proactive fixes.
Building custom WordPress plugins and systems that solve real operational problems.
Improving performance and stability under real-world load.
Managing multi-site operations for agencies and service providers.
Auditing existing sites and taking them over without taking them offline.

What we're not

We're not a hosting company. We work on the hosting that fits you, and help you choose it.
We're not a design or branding agency.
We're not a marketing or SEO agency, even though our technical work serves your site's performance and visibility.
We're not a marketplace for off-the-shelf themes and plugins.

If your request falls outside our scope, we'll tell you plainly and point you to a better fit where we can.

The Pomnex ecosystem

One brand that scales with your operational needs

We start from the managed service, and build tools that make operations more measurable.

Everything we release follows the same standards: a clean, clear interface and fast performance.

All systems operational

Want a team that owns keeping your site running?

Tell us where your site stands today, and we'll send you a clear operations plan with no commitment.