How we work
Who runs your website, and exactly what happens from the first day of your subscription.
The founder
Who runs your website
I'm Houssine Agha, founder of Pomnex. I've worked as a full-stack web developer and technical project manager for 7 years.
I founded Pomnex because most WordPress sites don't break because of bad design. They break because nobody is running them: a postponed update, a backup that was never tested, or an outdated plugin with a vulnerability.
When you subscribe, you won't deal with a ticketing system. You'll deal with a person, and I'm the one who writes to you when something needs a decision from you.
7 years in web development and technical project management
LinkedInAfter you subscribe
What happens after you subscribe
The first 48 hours
- You send us access to the site and its hosting. This is the only step that needs anything from you.
- We take the first full backup of your files and database.
- We switch on uptime and security monitoring.
- We review the site's state: overdue updates, plugins, backups, and security.
- We send you what we found before changing anything.
Continuously
- The site is checked from the outside at regular intervals, so we know it's down before a customer tells you.
- Unexpected file changes and known vulnerabilities in your plugins are watched.
- Load time is tracked, and any slowdown is looked into when it happens.
Every update round
- WordPress, plugins, and themes are updated, with sensitive plugins updated one at a time.
- The site is checked after updating. If an update breaks something, fixing it is part of the plan, not an extra invoice.
Every month
- A written summary: what was updated, what was detected, and what needs a decision from you.
What the plan doesn't cover
Adding new features or changing the design. That's custom development, priced separately.
Your site stays yours
No lock-in contract, and if you cancel, your data, accounts, and access stay with you.
Ready to stop thinking about WordPress maintenance?
Tell us about your website and we will start maintaining it for $149/month per website, with no contract to sign.